eCommerce Policies CNC Routing Orlando.

What are CNC Routing Orlando e-commerce policies?
CNC Routing Orlando takes enormous pride in every product we offer and strive to deliver them in the best possible condition on the requested delivery date.

While there are many things we do to mitigate the risk of shipping around the country, there are unfortunately some things outside of our control like the weather and transit delays once the package is in the hands of the shipping carrier. As such, the shipping guidelines published on this website are not guarantees of a shipping or arrival date.

CNC Routing Orlando is unable to guarantee time of delivery, as this is all subject to the local carrier. Most carriers will deliver packages anytime between 8am-11pm.

CNC Routing Orlando is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, local carrier mis-scans or inaccurate/incomplete shipping information. Leaving a package at an address is ultimately up to the complete discretion of the individual delivery person and is therefore entirely outside our control.

Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. Once an address modification is requested, carriers require one business day to process the change, which may delay the package. CNC Routing Orlando is not responsible for delays or lost packages in transit caused by address modification.

Calculated Shipping Rates
We are working diligently to provide our products at the best rate possible! While there are many things we do to mitigate the risk of shipping around the country, there are unfortunately some things outside of our control with the challenges of inflation, supply chain strains, and mainly fluctuating fuel costs.

With that in mind, calculated shipping costs are estimated and are not guaranteed. We will contact you directly for approval if any change in shipping cost is required. We truly thank you for your understanding.

Returns & Cancellations
All items on cncorlando.com are final sale. We are working diligently to provide expedited and fast processing therefore there are no returns, refunds or cancellations allowed on any orders that are in processing. For Cancellation Requests on Unshipped Orders we ask that you please provide the request at least 4 business days prior to the earliest estimated ship date. We do our very best to accommodate requests, however, not all requests are guaranteed to be fulfilled. The sooner you get in touch, the better!

If an item arrives damaged, our Customer Support team will work with you to determine an appropriate solution. Please reach out to our team to resolve the issue within 7 days of delivery.

Order Change Requests
We are not able to make Product edits on orders, and our fulfillment center is not equipped to handle special requests. Everything ships as it was ordered.

If you would like to modify your Shipping Information, we ask that you please provide modifications at least 4 business days prior to your earliest estimated delivery date. We do our very best to accommodate requests, however, not all requests are guaranteed to be fulfilled. The sooner you get in touch, the better!

If you reach out with less than 4 business days until your earliest estimated delivery date, we unfortunately are much less likely to be able to make any changes. We appreciate your understanding!

To avoid a situation like this, please be sure to double check all your order information prior to finalizing your order.

Nationwide Shipping Coupons, Promotions, and Offers Policy
We allow for one coupon per order. Coupons cannot be combined with any other coupon.

Coupon balances cannot be applied towards shipping charges. These terms apply for all promotions, credits, and coupons for use on the CNC Routing Orlando website. To qualify for and receive any promotion and/or credit and/or coupon (collectively “Offer(s)”), customer must meet the requirements indicated, as applicable, in the Offer. Offers must be used when placing an order, but the Offer may not be applied if all conditions are not met after fulfillment of any order applying the Offer. Offers can only be redeemed on the CNC Routing Orlando website. Offers cannot be redeemed for cash or cash equivalent. Offers are not transferable and may not be auctioned, traded, copied, transferred, bartered, modified or sold. Offers cannot be applied retroactively for prior purchases. Offers cannot be combined unless otherwise indicated. CNC Routing Orlando Online Offers are not redeemable at any of our locations. Terms are subject to change by CNC Routing Orlando at any time. CNC Routing Orlando reserves the right to modify or cancel an Offer at any time. Void where restricted or prohibited by law. CNC Routing Orlando’s computer is the official date/time keeping device for all Offers.

Does CNC Routing Orlando ship overseas?
At the moment, we ship to the domestic United States only, some exclusions apply. Unfortunately, at this time we do not ship to Puerto Rico.